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Greetings from Chairperson and Executive Director
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Welcome to the website of the New York State Consumer Protection Board (CPB).
Through programs, educational outreach, legislation and mediation, the CPB is advocating for and empowering New York consumers. We are glad you are an engaged consumer interested in learning about various consumer issues. Your activism will indeed help you make informed marketplace decisions and avoid scam victimization. We hope you will familiarize yourself with our many interesting and user-friendly resources featured on our site. The CPB also has youth programming and financial literacy resources for Gen-Next. In this ever-evolving technological age, the CPB recognizes that protecting and informing consumers extends far beyond the brick and mortar store. Thus, in addition to information on traditional consumer-related topics, we urge you to check out our tips on Internet security and identity theft prevention, as well as our publications on wireless, broadband, digital television and RFID telecommunications. The CPB’s website is updated regularly to address contemporary and cutting edge issues so that we can help consumers obtain timely, practical and relevant information. Therefore, we encourage you and your family and friends to be frequent visitors to our site. Whether you logged on to file a complaint for our mediation services, to learn about the latest scam, product recall or a new law, or to understand your rights in contesting a wrongful credit card or credit report entry, we hope your visit is helpful. As you navigate our website, we invite you to contact our webmaster at webmaster@consumer.state.ny.us or call our Consumer Hotline at 1-800-697-1220 to offer suggestions, pose questions or to seek our assistance. Thanks for stopping by! |
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